Last updated August 2026
This Privacy Notice describes the information collection, use, retention, and sharing practices of Miach Orthopaedics, Inc. (“MiachOrtho,” “we,” “us,” “our”) when you interact with us through our website, www.miachortho.com (the “Website”), or other digital products on which this Privacy Notice appears (collectively, the “Services”).
As used in this Privacy Notice, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person.
PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG
We collect personal information as you engage with our Services.
If you are a healthcare provider or surgeon interested in our products, this includes when you:
- Request information about our products. When you request information about our medical devices, such as the BEAR Implant, we collect, from you, your personal identifiers (name, email address, phone number), professional or employment-related information (practice name, specialty, professional credentials), and any additional information you choose to provide. We use this information to respond to your inquiry, provide product information, and facilitate communication regarding our medical devices. We retain this information for as long as necessary to fulfill your request and maintain our business relationship with you, or until you request deletion.
If you are a patient, family member, or general website visitor, this includes when you:
- Access the Surgeon Locator. Our Website includes a Surgeon Locator tool that allows patients to find healthcare providers who perform procedures using our medical devices. The Surgeon Locator collects only aggregate, non-personal interaction data, including: which surgeon listing was accessed, the type of interaction (visit website, call phone number, or get directions), marketing attribution parameters (UTM source, medium, and campaign, if present), and a timestamp. This data does not include IP addresses, device identifiers, cookies, session IDs, user agent strings, browser fingerprinting data, geographic data, or any other information that could identify you personally. Because MiachOrtho sells orthopedic medical devices, the information we collect on the Website through the Surgeon Locator tool might be considered sensitive, including information that could be used to infer health-related conditions or interests. We use this information only to improve the tool’s functionality and for provision of our products and services.
- Contact us. When you contact us through our Website, we collect, from you, your personal identifiers (name, email address, telephone number) and any additional information you choose to include in your message. We use this information to respond to your questions or inquiries and to provide support. We retain this information for as long as necessary to respond to your inquiry and for our legitimate business purposes.
- Access educational resources. When you access educational materials about orthopedic conditions or our products, we may collect internet or other electronic network activity information related to your browsing behavior, but only if you have consented to tracking through our cookie consent banner. We use this information to improve our educational content and better understand the needs of our audience. We retain this information in accordance with our data retention practices described below.
- NOTICE REGARDING THIRD-PARTY LINKS: When you click either the “Chat with a Real Patient” or the “Chat with a Mentor” link, you will be redirected to a third-party website (www.patientpartner.com). PatientPartner is not operated by MiachOrtho and is governed by its own separate Privacy Policy. When you visit PatientPartner’s website, data may be collected automatically through cookies or similar tracking technologies in accordance with PatientPartner’s Privacy Policy.
For all website visitors, this includes when you:
- Contact customer support. When you contact customer support, we collect, from you, your personal identifiers (name and email address) and any additional information you choose to include in your message. We use this information to respond to your questions or inquiries and to troubleshoot where necessary. We retain this information for as long as necessary to resolve your inquiry.
- Interact with us on social media. When you interact with our social media pages on social networking websites, such as Facebook, LinkedIn, Instagram, YouTube, and TikTok (each a “Social Media Page” and collectively, “Social Media Pages”), we collect basic engagement metrics and use this information to tailor content and marketing and to improve user experience. Please note that we do not control the use or storage of the information that you have posted to any social networking websites. This information is collected and processed by the social networking websites for their own purposes, including marketing. For more information on how these platforms use your personal information, please see Facebook’s Privacy Policy, LinkedIn’s Privacy Policy, Instagram’s Privacy Policy, YouTube’s Privacy Policy, and TikTok’s Privacy Policy.
- Social Media Pages. When interacting with our Social Media Pages, we collect, from you, your personal identifiers (first and last name) and visual information (photograph (i.e., profile picture)), as well as any information that you provide when interacting with our Social Media Pages (e.g., commenting, sharing, and rating). We use this information to advertise our products, for events and invitations, and to communicate with users via the contribution and comment function. Because our Social Media Pages are publicly accessible, when you use them to interact with other users, for example by posting, leaving comments or liking or sharing posts, any personal information that you post in them or provide when registering can be viewed by others or used by them as they see fit. The content posted on our Social Media Pages or other public areas of social networking websites can be deleted in the same way as other content that you have created. If at any time you want content posted to be deleted, please email your request to us at customerservice@miachortho.com.
- Community Management. We collect, from you, your interactions, including “likes”, shares, messages and other interactions with the content, in order to analyze and evaluate how our content is perceived, to learn from it, and to improve our public relations efforts.
- Page Insights. When you visit our Social Media Page, the applicable Social Network records your IP address and other information about your usage behavior on our Social Media Page. The Social Network collects this information through trackers in the browser of your device or via the advertising ID (IDFA from Apple or GAID from Google), when you open the Social Network app through your mobile device (e.g., smartphone or tablet). The Social Network uses this information to provide us with statistical evaluations of the use of our Social Media Page. We receive this information directly from the Social Network, in the form of aggregated data and anonymous statistics regarding certain data points, such as: age; gender; city/country; device; inquiries from fans about other Social Media Pages; region and language settings of the users; proportion of men and women; the number of people reached; clicks on posts, “likes” and reactions; comments and shared content; and total video views. We use this information to analyze and improve the advertising campaigns we conduct through our Social Media Pages. We do not collect or process any other personal information in connection with Social Network “Page Insights” function.
We do not retain this information independently. For information on data protection and the storage period on the Social Network in relation to its Insights function, see the Social Network privacy policy linked above. It has been contractually agreed with the Social Network that the Social Network is responsible for providing you with information about the processing for Page Insights.
- Information Processed Solely by Social Networks. We do not know how the Social Networks use personal information for their own purposes, how long the personal information is stored on the Social Networks or whether the Social Networks’ data is passed on to third parties. If you are currently logged in to a Social Network as a user, the Social Network automatically collects, through trackers on your device, your Social Network ID or a link between the Social Network ID and the advertising ID (IDFA from Apple or GAID from Google) when you open the Social Network app through your mobile device (e.g., smartphone or tablet). This enables the Social Network to understand that you have visited our Social Media Page along with other social media pages that you have clicked on, whether you clicked on Social Network buttons integrated into websites that partner with the Social Network, and other online interactions that report user data to the Social Network. Based on this data, content or advertising tailored to you can be offered. You can find more information about the personal information collected by Social Networks, how it is used and how long it is stored by visiting the Social Network’s privacy policies, linked above.
- Interact with the Website. In addition to the personal information you provide directly to us, we collect information from you automatically as you use the Website via cookies, pixels, web beacons, sessionStorage, and similar tracking technologies, but only if you consent to such collection through our cookie consent banner. By default, only essential cookies are deployed. No tracking cookies or analytics tools deploy on our Website unless you click “Accept All” on our consent banner.
Subject to your consent, we use marketing and analytics cookies and other technologies, like pixels, to automatically collect certain internet and other electronic network activity information when you interact with the Website. This includes things like Internet Protocol address (e.g. IP address), location, device type, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We use this information to: (i) track you within the Website; (ii) enhance user experience; (iii) conduct analytics to improve the Website; (iv) prevent fraudulent use of the Website; (v) diagnose and repair technical errors, and, in cases of abuse, track and mitigate the abuse; and (vi) market to you more effectively across different web pages and social media platforms based on your browsing habits and history (targeted advertising).
If you do not consent, we do not deploy tracking cookies and only use essential cookies necessary for the Website to function properly. Because our Website provides information about orthopedic medical devices, data collected through tracking technologies may be considered sensitive under certain state laws.
Our use of third-party party marketing and analytics cookies may be considered a sale, sharing, or disclosure for targeted advertising purposes under state data privacy laws. To adjust your consent preferences, please click “Your Privacy Choices” in the website footer or hover widget. If we detect an opt-out preference signal (such as the Global Privacy Control signal) communicated from your (or your authorized agent’s) browser or device, we will treat the opt-out preference signal as a valid request to opt out of the sale/sharing of your personal information as it pertains to that browser or device (including any associated profile information). If we can associate the opt-out signal with you (for example, if the signal is sent when you are logged-in to your account), we will also treat the signal as an opt-out request pertaining to other browsers or devices that you use to access the Services, including any offline sale or sharing of personal information.
If you consent to tracking, particular third-party cookies used on our Website include the following:
- SiteGround. We use SiteGround, which collects server access logs that capture IP addresses on all requests. This access log information is used for Website functionality and helps identify malicious patterns and protects against brute force attacks from threat actors. Use is strictly limited to hosting the Website, monitoring security, and generating analytics on Website users for MiachOrtho operations.
- sessionStorage. We also use sessionStorage, a browser-based temporary storage mechanism, to capture marketing attribution parameters (UTM codes) when you arrive at our Website from a marketing campaign and to remember certain user interface preferences (such as whether you have closed a pop-up widget) as you navigate across pages. sessionStorage data is automatically cleared when you close your browser tab and does not persist across visits. We do not use sessionStorage to create persistent identifiers or track you across sessions.
- Google Analytics. We use Google Analytics to collect information on your use of the Website for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there (for more information about how Google collects and uses the information see here). Google Analytics also receives information about you from applications you have downloaded or services that you use that partner with Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Website or to another application which partners with Google is described by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on, which can be accessed here. You can also adjust your Ad Settings or change settings in your Google My Activity if you are signed into your Google Account.
- Google Ads. We use Google Ads to promote ourselves across the internet and within the Google advertising network. Google Ads enables us to track user activity across devices and sessions for retargeting purposes. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our Website. Google Ads stores a cookie on your device when you click on our ads. The information obtained through the cookie is used to generate statistics, allows us to measure our marketing campaign success, and enables Google to serve targeted advertisements to you based on your browsing activity. For more information, please review Google’s privacy policy available here. To opt-out of this sharing and targeted advertising by Google, you can go to Google’s ad settings.
- DoubleClick (Google Campaign Manager 360). We utilize DoubleClick by Google (now known as Google Campaign Manager 360) to serve ads based on a user’s prior visits to our Website. Each visitor to our Website receives a different cookie, and the information collected by the cookie is used to generate conversion statistics and allows us to see the total number of individuals who clicked on our ads. DoubleClick enables Google and its partners to serve ads to you based on your visits to our Website in addition to other websites on the Internet. Please review Google’s Privacy Policy for additional information on how Google uses the information collected. Such sharing may be deemed a sale under the California Consumer Privacy Act. To opt out of targeted advertising by Google and this sharing, you can go to Google’s Ad Settings, or you can install the DoubleClick opt-out browser plugin.
- Meta Pixel. We use Meta Pixel, a tracking technology provided by Meta Platforms, Inc., a third party, to collect data about your interactions with our Website, to track your activity across devices and sessions for retargeting purposes, and to serve you ads on your social media based on your browsing behavior. Meta Pixel sets a cookie on your device that allows your behavior to be tracked after you have been redirected to the Website by clicking on a Meta ad. This enables us to measure the effectiveness of Meta ads for statistical and market research purposes and to provide targeted advertising. We do not have access to the information collected through Meta Pixel. The information collected via Meta Pixel is stored and processed by Meta. Meta may link this information to your Facebook or Instagram account and use it for its own promotional purposes in accordance with Meta’s Privacy Policy. You can opt out of displaying Meta ads and sharing by visiting your Facebook or Instagram Ad Settings.
- TikTok Pixel. We use TikTok Pixel, a tracking technology that collects and shares information about how users interact with our Website and third parties, including TikTok. TikTok uses the data collected through the TikTok Pixel to provide measurement services, serve targeted advertisements, and optimize ad delivery based on your browsing activity. For certain processing activities related to TikTok Pixel, TikTok may act as a Joint Controller of your personal data. Please review TikTok’s Privacy Policy for additional information on how TikTok uses the information it collects. To opt out of targeted advertising by TikTok, please visit their Ads and your data page, which provides information on how you can adjust your personalization and data settings within your TikTok account or visit the AdChoices website.
- Ad Services by LinkedIn. We utilize Ad Services by LinkedIn, including the LinkedIn Insight tag, to optimize our online marketing campaigns and to provide targeted advertisements to our Website visitors. Through the LinkedIn Insight Tag, personal information such as your browsing activity on our website is disclosed to LinkedIn, a third party, for the purpose of serving targeted advertisements and measuring campaign effectiveness. Please review LinkedIn’s Privacy Policy for additional information on how LinkedIn uses the information collected. To opt out of targeted advertising by LinkedIn, please visit LinkedIn’s Advertising Preferences page.
- X Pixel. We use X (formerly Twitter) Pixel to collect user data through our Website for the purposes of conversion tracking and serving advertisements based on your interests. Each visitor to our Website receives a cookie, and the information collected by the cookie is used to generate conversion statistics and allows us to see the total number of individuals who clicked on our ads. X Pixel enables X and its partners to serve ads to you based on your visits to our Website in addition to other websites on the Internet. For more information, please review X’s Privacy Policy. To opt out of interest-based advertising by X, please visit X’s Privacy Controls for Tailored Ads.
- Reddit Pixel. We use Reddit Pixel on our Website. Reddit Pixel may establish a connection to Reddit’s servers and collect information about your interactions with our Website, including pages viewed, conversion events (such as purchases, sign-ups, or form submissions), technical information about your browser and device, your IP address (which may be truncated or pseudonymized), referrer URL, and the timestamp of your interaction. We use the Reddit Pixel to measure the effectiveness of our advertising campaigns on Reddit, to optimize ad targeting and delivery, and to create audience segments for remarketing purposes. Reddit may use the data collected through the Pixel to build user profiles and serve interest-based advertising. See Reddit’s Privacy Policy to about its collection and use of personal information. To opt out of Reddit’s use and processing of your personal information for targeted advertising purposes, visit the Privacy section of the User Settings in your Reddit account here, if using desktop, and in your Account Settings if using the Reddit mobile app.
- Plausible Analytics. For our Surgeon Locator, we use Plausible Analytics to collect aggregated metric data (e.g., page views, file downloads, clicks on surgeon/PT cards and map markers). We use this information to better our understanding of general usage patterns of our Surgeon Locator. For clarity, Plausible Analytics does not generate persistent identifiers and does not collect or store personal information. It does not collect IP addresses, device identifiers, session IDs, user agent strings, browser fingerprinting data, or other information that links or is reasonably linkable to a specific individual or device.
- Aggregate and deidentify data. We deidentify and/or aggregate the data we collect and use and share it, in deidentified and/or aggregated form, for benchmarking purposes, advertising, and internal analytics. We maintain and use this data in deidentified form. We will not attempt to reidentify the data unless it is necessary to determine whether our deidentification processes satisfy applicable data protection laws.
MiachOrtho will also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, and for other limited circumstances as described in the sections below.
DATA RETENTION
Unless otherwise stated in this Privacy Notice, we retain your personal information as long as reasonably necessary to retain it for the purpose for which it was collected or until we receive a valid request to delete the information, in which case we will delete or anonymize the information (unless there is a reason to retain the information for longer as explained below). This includes maintaining a customer account with us (if applicable) or until the information is no longer needed for a service provider or contractor’s operational purpose(s). Billing, tax, audit, and transaction-related records may also be retained for longer where reasonably necessary for accounting, dispute resolution, chargeback management, tax, audit, and legal compliance purposes.
We use the following criteria to determine whether it remains reasonably necessary to retain your personal information for such purposes or a service provider or contractor’s operational purpose(s): (i) any retention period required by applicable law or regulation; (ii) actual or threatened litigation requiring preservation of the information; (iii) statutes of limitations for potential legal claims; (iv) responding to legal process or enforceable governmental requests; (v) enforcing our contracts (including investigating potential violations); (vi) keeping our properties and assets secure and preventing fraud; and (vii) showing proof of performance. When we determine that it is no longer reasonably necessary to retain your personal information based on the above criteria, we will delete or anonymize your personal information.
HOW WE SHARE YOUR PERSONAL INFORMATION
A. General Sharing
MiachOrtho shares personal information as described in the PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG section, and generallyin the following instances:
- Within MiachOrtho. We share your personal information within MiachOrtho for the legitimate business purposes of efficiently and effectively providing the Services, such as accounting and customer service support. Access to your personal information is limited to those on a need-to-know basis.
- In the event of a corporate reorganization. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, including without limitation bankruptcy or liquidation, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction.
- For legal purposes. We share personal information where we are legally required to do so, such as in response to court orders, subpoenas, governmental/regulatory bodies, law enforcement or legal process, including for national security purposes. We may share your information with our legal advisors or auditors to establish, protect, or exercise our legal rights or as required to enforce our terms of service or other contracts or to defend against legal claims or demands. We also share this information with third parties as necessary to: detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; to comply with the requirements of any applicable law; or to comply with our legal obligations.
- With your consent. Apart from the reasons identified above, we may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose. You may revoke your consent at any time with effect moving forward and may do so by contacting us via email at customerservice@miachortho.com.
For Residents in the State of Washington:
Because MiachOrtho’s Website provides information about orthopedic medical devices, including the BEAR® Implant, data collected through your interaction with our Website may constitute “consumer health data” as defined by the Washington My Health My Data Act (RCW 19.373). This includes information that could be used to infer your health-related interests or conditions based on the pages you view or content you access.
Consent for Collection. We do not collect consumer health data from Washington residents through analytics or advertising cookies unless you first provide affirmative opt-in consent through our cookie consent banner. By default, no analytics or targeted advertising trackers deploy for Washington visitors. We use Ketch to provide distinct privacy notice and separate opt-in mechanisms for both (a) the collection of any consumer data on our Website and (b) sharing of any data from our Website. Ketch provides a layered banner that appears for Washington residents with these separate opt-in choices. If you click “Allow Collection” on our consent banner, you are consenting to the collection of your browsing activity, device information, and IP address through the tracking technologies described in this Privacy Notice for the specified purposes identified in the banner.
Consent for Sharing. Separately from your consent to collection, we request distinct consent before sharing your consumer health data with third-party analytics providers and advertising partners (such as sessionStorage). You may consent to collection without consenting to sharing. If you click “Allow Sharing” on our consent banner, you are consenting to the disclosure of your consumer health data to Analytics providers, for the purpose of understanding website usage and improving site performance; and advertising partners, for the purpose of delivering targeted advertisements and measuring advertising effectiveness.
Withdrawal of Consent. You may withdraw your consent to collection, sharing, or both at any time with effect moving forward by clicking “Your Privacy Choices” in the website footer or hovering widget. Upon withdrawal, we will cease the applicable processing within a reasonable timeframe.
Your Rights. As a Washington resident, you have the right to: (i) confirm whether we are collecting, sharing, or selling your consumer health data; (ii) access your consumer health data; (iii) withdraw consent for future collection or sharing; and (iv) request deletion of your consumer health data. To exercise these rights, please contact us at customerservice@miachortho.com.
B. Sharing in the Last Twelve (12) Months
For a business purpose. In the preceding twelve (12) months, MiachOrtho has disclosed the following categories of personal information for a business purpose to the following categories of service providers or contractors:
- We have disclosed your personal information to service providers that assist us in providing the Services. These service providers assist us with the following: information technology (“IT”) support; website hosting; cloud storage; data analysis; customer service; email delivery; marketing; external auditors; payment processing; and similar services.
- We have disclosed your internet or other electronic network activity information collected by cookies to our IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair the Services and platform errors.
- We have disclosed your internet or other electronic network activity information collected by cookies to our IT support to update, improve, and maintain the Services.
C. Sale of Personal Information
In the preceding twelve (12) months, subject to your consent preferences, MiachOrtho has shared your internet or other electronic network activity information collected via cookies and other tracking technologies with our data analytics providers and ad networks as described in PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG to provide targeted advertising. Such sharing may be deemed a sale or disclosure for targeted advertising purposes under state data privacy laws. To adjust your consent preferences, please click “Your Privacy Choices” in the website footer or hover widget.
YOUR INFORMATION CHOICES
You have the following choices with respect to your personal information:
- Correct or View Your Information. You may access your account to correct or view certain personal information you have provided to us, and which is associated with your account.
- Cookie preferences. By default, no tracking cookies deploy on our Website unless you actively click “Accept All” on our consent banner. You may modify your consent or manage your cookie preferences at any time by clicking “Your Privacy Choices” in the website footer or hovering widget. If you have previously consented to cookies and wish to withdraw your consent, you may do so through the cookie preference center, and we will honor your request with effect moving forward. In addition, you can also disable tracking cookies by following the opt-out instructions below:
- Opt Out of Google Analytics. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser, which can be accessed here.
- Opt Out of Google Ads. To opt out of targeted advertising by Google and this sharing, you can go to Google’s Ad Settings.
- Opt Out of DoubleClick. To opt out of targeted advertising by Google and this sharing, you can go to Google’s Ad Settings, or you can install the DoubleClick opt-out browser plugin.
- Opt Out of Meta Pixel. You can opt out of displaying Facebook ads and sharing by visiting your Facebook Ad Settings.
- Opt Out of Adobe Analytics. To prevent your personal information from being used by Adobe Analytics, you can visit here.
- Opt Out of TikTok Pixel. Navigate to “Ads” in your in-app settings to opt-out of targeted advertising by TikTok.
- Opt Out of Ad Services by LinkedIn. To opt out of targeted advertising by LinkedIn, please visit LinkedIn’s Advertising Preferences page.
- Opt Out of X Pixel. To prevent your data from being used by X, please visit X’s Help Center.
- Opt Out of Reddit Pixel. To opt out of targeted advertising by Reddit, visit the Privacy section of the User Settings in your Reddit account here, if using desktop, and in your Account Settings if using the Reddit mobile app.
- Opt Out of Advertising Cookies. All session cookies are temporary and expire after you close your web browser. Persistent cookies can be removed by following your web browser’s directions. To find out how to see what cookies have been set on your computer or device, and how to reject and delete the cookies, please visit: https://www.aboutcookies.org/. Please note that each web browser is different. To find information relating to your browser, visit the browser developer’s website and mobile application. If you reset your web browser to refuse all cookies or to indicate when a cookie is being sent, some features of our website may not function properly. If you choose to opt out, we will place an “opt-out cookie” on your device. The “opt-out cookie” is browser specific and device specific and only lasts until cookies are cleared from your browser or device. The opt-out cookie will not work for essential cookies. If the cookie is removed or deleted, if you upgrade your browser or if you visit us from a different computer, you will need to return and update your preferences. By clicking on the “Opt-Out” links below, you will be directed to the respective third-party website where your computer will be scanned to determine who maintains cookies on you. At that time, you can either choose to opt out of all targeted advertising or you can choose to opt out of targeted advertising by selecting individual companies who maintain a cookie on your machine. Our use of third-party marketing and analytics cookies is considered a sale/sharing under certain state privacy laws and is also considered to be what is known as interest-based advertising (IBA). To opt out of the sale/sharing through cookies and IBA across various platforms, please visit the Digital Advertising Alliance’s YourAdChoices program tools (Your Ad Choices) or visit one of the links below.
- Opt Out of Email Tracking. You can disable this tracking by blocking automatic loading of images in your email.
RIGHTS OF CALIFORNIA RESIDENTS
The California Consumer Privacy Act of 2018, as amended (“CCPA”), entitles California residents to certain rights. To the extent the CCPA applies to our processing of your personal information, you are entitled to the following rights:
- Right to Access/Know. Unless an exception applies, for example, if granting this right would require us to reveal a trade secret, you have the right to (i) receive confirmation of whether we process your personal information, (ii) receive a list of categories of personal information we have collected, used, disclosed, and sold about you, (iii) receive a list of the categories of third parties to which we have sold your personal information, and (iv) access your personal information.
- Right to Deletion. You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions. For example, if we are required by law to retain the information that you are asking to be deleted, we would not be able to delete the information until we are legally permitted to delete it.
- Right to Correct. You have the right to correct inaccurate personal information that we collect or maintain.
- Right to Opt Out of Sale/Sharing. You have the right to opt out of the sale or sharing of your personal information. We do not knowingly sell, profile, or process for purposes of targeted advertising the personal information of individuals under the age of 18.
- Right to Non-Retaliation. You have the right to not receive retaliatory treatment if you choose to exercise your privacy rights under the CCPA.
- Right to Limit Use of Sensitive Personal Information. You have the right to limit the use of your sensitive personal information when such use goes beyond that which is necessary for providing the Services or certain other permissible purposes like fraud, customer service or quality control. Sensitive information includes Social Security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin. Note that information collected through browsing behavior on our Website may be considered sensitive personal information that could be used to infer health conditions or interests given the nature of our medical device products.
If you are a California resident and wish to exercise your privacy rights, you may submit a verifiable consumer request through our Website. You can also submit your request by emailing us at customerservice@miachortho.com or by calling toll-free 800-590-6995. To opt in or out of the sale/sharing of your information through cookies and the processing of your information for purposes of targeted advertising, please click “Your Privacy Choices” in the website footer or hover widget. If we detect an opt-out preference signal (such as the Global Privacy Control signal) communicated from your (or your authorized agent’s) browser or device, we will treat the opt-out preference signal as a valid request to opt out of the sale/sharing of your personal information as it pertains to that browser or device (including any associated profile information). If we can associate the opt-out signal with you (for example, if the signal is sent when you are logged-in to your account), we will also treat the signal as an opt-out request pertaining to other browsers or devices that you use to access the Services, including any offline sale or sharing of personal information.
When submitting a request to know/access, correct, or delete your personal information, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. In doing so, we will take steps to verify your request by matching information provided by you with the information we have in our records. If we are not able to verify your identity for know/access, correction, or deletion requests with the information provided, we may ask you to provide additional information.
Only you, or a person that you authorize to act on your behalf may make a request related to your personal information. If you are submitting a request on behalf of another person, you must provide us with written permission, signed by the person whom the request pertains to, that shows you are authorized to submit the request on behalf of that person.
DO NOT TRACK
We do not respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
INFORMATION SECURITY
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have questions about the security of your personal information, please contact us using the information provided in the CONTACT US section below.
CHILDREN’S PRIVACY
The Services are not intended for anyone under the age of eighteen (18). We do not knowingly collect personal information from anyone under the age of eighteen (18). If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete that personal information. If you believe we have collected or received personal information from individuals under the age of eighteen (18), please contact us at the contact information provided below.
CHANGES TO THIS PRIVACY NOTICE
We may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website and/or via email, and obtain your opt-in consent (if required by applicable law) or provide an opportunity to withdraw your consent.
CONTACT US
If you have any questions about this Privacy Notice or need to access this Privacy Notice in an alternative format due to having a disability, please contact us by email at customerservice@miachortho.com (and use “Privacy Inquiry” in the subject line) or by writing a letter to:
Miach Orthopaedics, Inc.
69 Milk St.
Westborough, MA 01581