Privacy Notice

Last updated August 2026

This Privacy Notice describes the information collection, use, retention, and sharing practices of Miach Orthopaedics, Inc. (“MiachOrtho,” “we,” “us,” “our”) when you interact with us through our website, www.miachortho.com (the “Website”), or other digital products on which this Privacy Notice appears (collectively, the “Services”).

As used in this Privacy Notice, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person.

PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG

We collect personal information as you engage with our Services.

If you are a healthcare provider or surgeon interested in our products, this includes when you:

If you are a patient, family member, or general website visitor, this includes when you:

For all website visitors, this includes when you:

We do not retain this information independently. For information on data protection and the storage period on the Social Network in relation to its Insights function, see the Social Network privacy policy linked above. It has been contractually agreed with the Social Network that the Social Network is responsible for providing you with information about the processing for Page Insights.

Subject to your consent, we use marketing and analytics cookies and other technologies, like pixels, to automatically collect certain internet and other electronic network activity information when you interact with the Website. This includes things like Internet Protocol address (e.g. IP address), location, device type, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We use this information to: (i) track you within the Website; (ii) enhance user experience; (iii) conduct analytics to improve the Website; (iv) prevent fraudulent use of the Website; (v) diagnose and repair technical errors, and, in cases of abuse, track and mitigate the abuse; and (vi) market to you more effectively across different web pages and social media platforms based on your browsing habits and history (targeted advertising).

If you do not consent, we do not deploy tracking cookies and only use essential cookies necessary for the Website to function properly. Because our Website provides information about orthopedic medical devices, data collected through tracking technologies may be considered sensitive under certain state laws.

Our use of third-party party marketing and analytics cookies may be considered a sale, sharing, or disclosure for targeted advertising purposes under state data privacy laws. To adjust your consent preferences, please click “Your Privacy Choices” in the website footer or hover widget. If we detect an opt-out preference signal (such as the Global Privacy Control signal) communicated from your (or your authorized agent’s) browser or device, we will treat the opt-out preference signal as a valid request to opt out of the sale/sharing of your personal information as it pertains to that browser or device (including any associated profile information). If we can associate the opt-out signal with you (for example, if the signal is sent when you are logged-in to your account), we will also treat the signal as an opt-out request pertaining to other browsers or devices that you use to access the Services, including any offline sale or sharing of personal information.

If you consent to tracking, particular third-party cookies used on our Website include the following:

MiachOrtho will also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, and for other limited circumstances as described in the sections below.

DATA RETENTION

Unless otherwise stated in this Privacy Notice, we retain your personal information as long as reasonably necessary to retain it for the purpose for which it was collected or until we receive a valid request to delete the information, in which case we will delete or anonymize the information (unless there is a reason to retain the information for longer as explained below). This includes maintaining a customer account with us (if applicable) or until the information is no longer needed for a service provider or contractor’s operational purpose(s). Billing, tax, audit, and transaction-related records may also be retained for longer where reasonably necessary for accounting, dispute resolution, chargeback management, tax, audit, and legal compliance purposes.

We use the following criteria to determine whether it remains reasonably necessary to retain your personal information for such purposes or a service provider or contractor’s operational purpose(s): (i) any retention period required by applicable law or regulation; (ii) actual or threatened litigation requiring preservation of the information; (iii) statutes of limitations for potential legal claims; (iv) responding to legal process or enforceable governmental requests; (v) enforcing our contracts (including investigating potential violations); (vi) keeping our properties and assets secure and preventing fraud; and (vii) showing proof of performance. When we determine that it is no longer reasonably necessary to retain your personal information based on the above criteria, we will delete or anonymize your personal information.

HOW WE SHARE YOUR PERSONAL INFORMATION

A. General Sharing

MiachOrtho shares personal information as described in the PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG section, and generallyin the following instances:

For Residents in the State of Washington:

Because MiachOrtho’s Website provides information about orthopedic medical devices, including the BEAR® Implant, data collected through your interaction with our Website may constitute “consumer health data” as defined by the Washington My Health My Data Act (RCW 19.373). This includes information that could be used to infer your health-related interests or conditions based on the pages you view or content you access.

Consent for Collection. We do not collect consumer health data from Washington residents through analytics or advertising cookies unless you first provide affirmative opt-in consent through our cookie consent banner. By default, no analytics or targeted advertising trackers deploy for Washington visitors. We use Ketch to provide distinct privacy notice and separate opt-in mechanisms for both (a) the collection of any consumer data on our Website and (b) sharing of any data from our Website. Ketch provides a layered banner that appears for Washington residents with these separate opt-in choices. If you click “Allow Collection” on our consent banner, you are consenting to the collection of your browsing activity, device information, and IP address through the tracking technologies described in this Privacy Notice for the specified purposes identified in the banner.

Consent for Sharing. Separately from your consent to collection, we request distinct consent before sharing your consumer health data with third-party analytics providers and advertising partners (such as sessionStorage). You may consent to collection without consenting to sharing. If you click “Allow Sharing” on our consent banner, you are consenting to the disclosure of your consumer health data to Analytics providers, for the purpose of understanding website usage and improving site performance; and advertising partners, for the purpose of delivering targeted advertisements and measuring advertising effectiveness.

Withdrawal of Consent. You may withdraw your consent to collection, sharing, or both at any time with effect moving forward by clicking “Your Privacy Choices” in the website footer or hovering widget. Upon withdrawal, we will cease the applicable processing within a reasonable timeframe.

Your Rights. As a Washington resident, you have the right to: (i) confirm whether we are collecting, sharing, or selling your consumer health data; (ii) access your consumer health data; (iii) withdraw consent for future collection or sharing; and (iv) request deletion of your consumer health data. To exercise these rights, please contact us at customerservice@miachortho.com.

B. Sharing in the Last Twelve (12) Months

For a business purpose. In the preceding twelve (12) months, MiachOrtho has disclosed the following categories of personal information for a business purpose to the following categories of service providers or contractors:

C. Sale of Personal Information

In the preceding twelve (12) months, subject to your consent preferences, MiachOrtho has shared your internet or other electronic network activity information collected via cookies and other tracking technologies with our data analytics providers and ad networks as described in PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG to provide targeted advertising. Such sharing may be deemed a sale or disclosure for targeted advertising purposes under state data privacy laws. To adjust your consent preferences, please click “Your Privacy Choices” in the website footer or hover widget.

YOUR INFORMATION CHOICES

You have the following choices with respect to your personal information:

RIGHTS OF CALIFORNIA RESIDENTS

The California Consumer Privacy Act of 2018, as amended (“CCPA”), entitles California residents to certain rights. To the extent the CCPA applies to our processing of your personal information, you are entitled to the following rights:

If you are a California resident and wish to exercise your privacy rights, you may submit a verifiable consumer request through our Website. You can also submit your request by emailing us at customerservice@miachortho.com or by calling toll-free 800-590-6995. To opt in or out of the sale/sharing of your information through cookies and the processing of your information for purposes of targeted advertising, please click “Your Privacy Choices” in the website footer or hover widget. If we detect an opt-out preference signal (such as the Global Privacy Control signal) communicated from your (or your authorized agent’s) browser or device, we will treat the opt-out preference signal as a valid request to opt out of the sale/sharing of your personal information as it pertains to that browser or device (including any associated profile information). If we can associate the opt-out signal with you (for example, if the signal is sent when you are logged-in to your account), we will also treat the signal as an opt-out request pertaining to other browsers or devices that you use to access the Services, including any offline sale or sharing of personal information.

When submitting a request to know/access, correct, or delete your personal information, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. In doing so, we will take steps to verify your request by matching information provided by you with the information we have in our records. If we are not able to verify your identity for know/access, correction, or deletion requests with the information provided, we may ask you to provide additional information.

Only you, or a person that you authorize to act on your behalf may make a request related to your personal information. If you are submitting a request on behalf of another person, you must provide us with written permission, signed by the person whom the request pertains to, that shows you are authorized to submit the request on behalf of that person.

DO NOT TRACK

We do not respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

INFORMATION SECURITY

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you have questions about the security of your personal information, please contact us using the information provided in the CONTACT US section below.

CHILDREN’S PRIVACY

The Services are not intended for anyone under the age of eighteen (18). We do not knowingly collect personal information from anyone under the age of eighteen (18). If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete that personal information. If you believe we have collected or received personal information from individuals under the age of eighteen (18), please contact us at the contact information provided below.

CHANGES TO THIS PRIVACY NOTICE

We may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website and/or via email, and obtain your opt-in consent (if required by applicable law) or provide an opportunity to withdraw your consent.

CONTACT US

If you have any questions about this Privacy Notice or need to access this Privacy Notice in an alternative format due to having a disability, please contact us by email at customerservice@miachortho.com (and use “Privacy Inquiry” in the subject line) or by writing a letter to:

Miach Orthopaedics, Inc.
69 Milk St.
Westborough, MA 01581